
Thomas-Kilmann Conflict Mode Instrument (TKI)
The premier conflict management tool for understanding and The Thomas-Kilmann Conflict Mode Instrument (TKI) is the world’s best-selling instrument for understanding how different conflict-handling modes, or styles, affect interpersonal and group dynamics and for learning how to select the most appropriate style for a given situation.
The TKI tool has been used successfully by businesses, educators, and organizational development professionals for over 30 years. Scoring for the TKI assessment is based on a revised norm sample and is presented in the updated TKI Profile and Interpretive Report with a more personalized analysis of results.
Benefits of the TKI tool:
- Offers a pragmatic, situational approach to conflict resolution
- Demonstrates how and when to use the five conflict-handling styles effectively
- Helps to initiate safe and productive dialogue to deal with conflict situations
- Can be administered online or in a self-scorable format
The TKI logo is a trademark of CPP, Inc.
Sample Assessment Reports
THOMAS-KILMANN CONFLICT MODE INSTRUMENT (TKI) REPORT